Contact Us
Have a question, need support, or want to share feedback? We'd love to hear from you.
Contact Us
Send us a message and we'll respond as soon as possible.
Business Information
Address
Gooya UG (haftungsbeschränkt)
Gerhard-von-Rad-Str. 9
90425 Nürnberg, Germany
How We Can Help
Technical Support
Account & Billing
Creator Support
Business Inquiries
Bug Reports
Feature Requests
Frequently Asked Questions
How do I use PalsHub with PocketPal AI?
Download PocketPal AI from the Google Play Store or App Store. In the Pals screen, you can download and use free Pals directly. For purchased Pals, log in with the same account you used on PalsHub to access your paid content.
How do I become a creator?
What payment methods do you accept?
We accept all major credit cards and payment methods through Stripe. Payments are processed securely in EUR.
Can I get a refund?
Refunds are handled on a case-by-case basis. Contact us with your purchase details and we'll review your request.